Returns & Exchanges
At Kobobooks, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure your items are in their original condition with tags attached to receive a full refund.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Attach the Label
Download and print the prepaid shipping label from your email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund has been processed by our team.
